Advice to Client on Website Copywriting
ByI am in the middle of writing copy for a client’s new website. He’s a remodeler and wrote all the copy for the website and then sent it to me to search engine optimize (SEO) the copy and ”polish it up.” What he didn’t expect was that I completely rewrote the copy.
He really liked the website copy I wrote for him but had concerns because I changed it so much and left out or “rephrased” most of him telling people how great his firm’s work was and how honest they are and how they use the best materials, etc.
He was wondering if I just rewrote it that way to help the search engines generate more “hits.”
This is how I replied to him:
I do take a different approach but it’s not just to generate hits. I want to generate phone calls. The approach most business people take when they write copy for themselves is to tell people how honest they are and how good they are and how we use only the best materials, etc. Unfortunately, then you wind up sounding exactly like every other business in your field because they all make the same claims.
I take an informational approach so it sounds like you’re trying to talk to the visitor about their problem rather than about yourself. People aren’t going to believe what you tell them about yourself because they’ve been lied to too many times and they can’t see your face and body language when they are visiting your website.
So you need to tell them what they really want to hear. And that is that you understand their problems and their fears and here’s what they need to know or watch out for or be concerned about. This way you sound like you’re there to help rather than there to sell them something.
I’d love to know what you think of this. I want my clients to stand out and appear unique and helpful rather than just sound like exactly every other website in their field. Yes, the search engine optimization is extremely important. But professional website copywriters know we also have to write the copy to generate sales. Because, essentially, that’s why we have websites in the first place.
What do you think?
Originally posted 2010-05-17 09:00:18. Republished by Blog Post Promoter

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4 Comments
May 17th, 2010 at 9:12 am
[...] This post was mentioned on Twitter by WordsmithBob. WordsmithBob said: New blog post: Advice to Client on Website Copywriting http://wordsmithbob.com/blog/1675/advice-to-client-on-website-copywriting/ [...]
May 17th, 2010 at 10:28 pm
Bob -
Yes, yes, yes. Of course you are so right. The copy has to be written from the perspective of potential customers — and they want their problems solved.
I do hope your client listens to you — he should if he wants to increase sales!
Phyllis Zimbler Miller
http://twitter.com/ZimblerMiller
May 18th, 2010 at 7:03 am
Subtle yet satisfying. Me, me, me … Blah, blah, blah … huh? what? Value proposition? Now you’ve got my attention.
May 18th, 2010 at 9:20 am
The unfortunate problem is that too many business owners think a “value proposition” is telling you every little detail about their product or service. I don’t know how many times I’ve heard, “And can we add this in? And why didn’t you tell them that it also does this?”