The Secret to Effective Testimonials on Websites
ByPart of a web copywriter’s job is to stay abreast of what works and what doesn’t work on websites. One of the things that don’t work is testimonial pages. People ignore them. Americans are way too jaded to believe that your testimonials are genuine.
Testimonials can work
That said, testimonials are still a great marketing device for your website. You just have to know how to make them work for you in this cynical atmosphere. And testimonial pages are not the way.
How to make testimonials work
The way to use testimonials on your website is by inserting the testimonials right into the page text. After the first paragraph is probably the best location. Put it in a box with a colorful background so it jumps out at the reader. And it must be right in the middle of the page so the visitor can’t ignore it.
Identifying information is key
The next important thing to do is give as much identifying information as possible about the person you’re quoting. “Bob in Omaha” doesn’t cut it. “Bob Whistler, Press Operator, Richter Machine Shop, Omaha, Nebraska” is a gold mine. That is a testimonial people can believe.
The cloak of respectibility (begging Harry Potter’s pardon)
The biggest benefit to having the testimonial placed right in the text and early in the text is that it will color the rest of the copy that they read. It will have a psychological effect on the reader of covering everything else they read with a cloak of respectability. And that is the sort of thing that genuinely leads to sales.
Originally posted 2007-12-06 20:49:43. Republished by Blog Post Promoter

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